Help & Support

Zpayso is a payment processing service, a company registered under the Securities and Exchange Commission of Pakistan (SECP). We offer secure and efficient payment solutions for businesses and individuals.

To sign up, visit our website www.zpayso.com and click on Sign Up. You will be asked to provide basic information and complete a KYC (Know Your Customer) verification process.

Yes, ZPayso encourages individuals and business owners to register their businesses.

ZPAYSO enables businesses to accept digital payments through local and international debit/credit cards, e-wallets, bank transfers, Raast QR, and Raast R2P. We support website, app, and invoice-based payment integrations. Plugins and full API access are available for custom setups.

Our onboarding process is straightforward and secure:
KYC Verification: We begin by completing the Know Your Customer (KYC) process for your business. This includes verifying your business documents and identity to ensure regulatory compliance.
2. Integration: Once KYC is approved, we provide API access or plugins and assist with the integration process on your website, app, or invoicing system.

Our team supports you at every step to ensure a smooth and quick setup.

No, we are offering free integration for a limited time, so don't miss your chance to join Zpayso.

You don't necessarily need a registered company to get started. However, you do need to have your business name registered with FBR, which is quite a simple process.

Yes, our gateway can absolutely collect payments in USD from your customers in the USA. The collected amount will always be settled to you in PKR here in Pakistan, as we operate locally.

Yes, we use Zpayso’s advanced encryption and security protocols to protect all transactions and personal information. Your information is secured by high security measures as per industry standards.

Our platform uses 3D Secure (3DS) authentication, adding an extra layer of verification (like OTP or biometric) for every transaction. This helps prevent unauthorized payments and significantly reduces fraud and chargebacks.

Yes, there is a transaction fee for each payment processed. The fee may vary based on the payment method and region. Please refer to our commercials for detailed information.

Yes, refunds can be requested under certain conditions. After completing the KYC process and providing a valid reason, refunds will be issued within 48 to 72 working hours, subject to VAT/FED deductions.

Businesses can easily integrate Zpayso into their website or application using Zpayso's API. We provide comprehensive documentation and technical support to guide you through the process.