Help & Support
Frequently Asked Questions
Zpayso is a payment processing service provided by Zcoders, a company registered under the Securities and Exchange Commission of Pakistan (SECP) as Zcoders Private Limited in July 2024. We offer secure and efficient payment solutions for businesses and individuals.
Zcoders is the core product behind Zpayso, providing innovative payment processing solutions designed to make online transactions seamless, secure, and efficient. Zcoders powers the entire Zpayso platform.
To sign up, visit our website www.zpayso.com and click on "Sign Up." You will be asked to provide basic information and complete a KYC (Know Your Customer) verification process.
Zpayso, powered by Zcoders, supports multiple payment methods including credit cards, debit cards, bank transfers, and other popular digital payment options.
Most payments are processed instantly. However, depending on the payment method, certain transactions may take up to 24 hours for full confirmation.
Yes, we use Zcoders' advanced encryption and security protocols to protect all transactions and personal information. Your data is safeguarded by industry-standard security measures.
Yes, refunds can be requested under certain conditions. After completing the KYC process and providing a valid reason, refunds will be issued within 48 to 72 working hours, subject to VAT/FED deductions.
The Know Your Customer (KYC) process involves verifying your identity to comply with regulatory standards. This helps prevent fraud and ensures that all users are legitimate. It is mandatory before accessing certain features like withdrawals and refunds.
Yes, there is a small transaction fee for each payment processed. The fee may vary based on the payment method and region. Please refer to our Fee Schedule for detailed information.
Businesses can easily integrate Zpayso into their website or application using Zcoders' API. We provide comprehensive documentation and technical support to guide you through the process.
You can reach our support team by emailing support@zpayso.com or calling our helpline at +92 (0) 328 459 0076. Our support team is available during business hours to assist you.
ZPayso is a technology company that builds economic infrastructure over the internet. Regardless of revenue, all businesses, from new startups to large companies in the market, can use our online service to accept payments and manage finances. Our goal is to ensure the promotion of online payments in the country with innovative solutions.
You need to have an account with us and to create an account all you need is a bank account, NTN and your personal/business details.
Our system supports payments with any types of VISA and MasterCard.
User data is stored in encrypted format in our internal systems using high technology. Entering payment card information on the Bank's platform is a guarantee of a secure transaction.
With ZPayso, you can register as an individual or a business.
Recurring transactions reflect the specificity of e-commerce. You can use this service with ZPayso too.